Urgent, don ignore

Closed
neha - Jun 21, 2010 at 04:13 AM
 Gervarod - Jun 21, 2010 at 10:35 AM
Hello,



While i was surfing on very safe sites, I got a window from pornhub. There is no way you can close the window. It appears even if i shut down and open my computer again. Now I can't do anything on computer. No click event or keyboard function working. Even cntrl+alt+del not working. I don't want to format my computer. Is there any way to remove it? I even tried working in safe mode but aagin only that window apperared in safe mode.Plz reply asap.

3 responses

mrrigga Posts 196 Registration date Wednesday May 5, 2010 Status Contributor Last seen July 14, 2010 119
Jun 21, 2010 at 04:24 AM
Please, Run Malwarebytes in safe mode with networking disable system restore while doing this scan. You can download Malwarebytes from.
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 21, 2010 at 06:47 AM
Hi neha,
I will try my best to solve your problem.

Solution 1:

If you are not able to use your keyboard or mouse, then try using the Avira Rescue system, just click on this link

http://dlpro.antivir.com/package/rescue_system/common/en/rescue_system-common-en.iso

download that iso file--->burn it to cd--->place it in the drive--->put first boot device as CD--->boot from it

Once you've booted up your computer with Avira Rescue System, you can find

the options asking you either boot from hard drive or AntiVir Rescue System.

Press corresponding number on your keyboard to boot into AntiVir Rescue

System--->then follow the instructions--->when main menu appears click on

scan-->then follow the instructions. ( you can change the language option

that can be found at the bottom left side, just click on the buttons.)

Solution 2:

You can try system restore if you are not having problem in past. Then download malware's anti-malware application and perform full scan.

or

Solution 3:

1)Go to safe mode with networking.

2)Disable system restore.

3)Delete all the cookies--->just right click on the internet explorer icon --->in

genereal tab you can find the option for deleting the cookies.


4)click on start--->run--->type prefetch--->click on OK--->delete all the files.
click on start--->run--->type %tmp%--->click on OK--->delete the files.
click on start--->run--->type temp--->click on OK--->delete all the files.

5)Check in your add/remove if pornhub is installed


6)(i) Click on start-->run-->type msconfig--->click on OK--->System Configuration

Utility will be opened--->Then click on startup tab

(ii) In startup item column uncheck the mischievous file in that window. click
OK and restart your PC.


7)Dowload malware's anti-malware application, just click on this link

http://software-files-l.cnet.com/s/software/11/37/59/88/mbam-setup-1.46.exe?e=1277142008&h=ea08a5c554c2f5830ba2c740c0b4e1aa&lop=link&ptype=1901&ontid=8022&siteId=4&edId=3&spi=8978560dc98cf31415c9da2a78512cf2&pid=11375988&psid=10804572&fileName=mbam-setup-1.46.exe

update it--->then run Full scan.
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you can also hit shift 5 times if you cant get to the internet to download the file that way too. but instead download SpyBot search & destroy. and give that a scan.

https://ccm.net/download/s/spybot

and download malwarebytes from

https://ccm.net/download/s/malwarebytes

rename it to kioskea.exe just incase it will not remove it to be safe

but i'm not sure if it's a Trojan and self protective.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 21, 2010 at 08:49 AM
Hello Gervarod,

How are you today? I believe in this instance that Jack4all has the answer for the user has No click event or keyboard function working, that must be solved first before being able to download and run anything.

My best regards to you and "her".
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well i leave it up to you then have fun Ambucias
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