Dell notebook black screen after dell screen

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Leg - Jun 24, 2010 at 12:46 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 24, 2010 at 12:57 PM
Hello, My dell notebook turns on and the dell screen appears then the screen goes black. When I run diagnostics it stops and asks for drivers and utility disk which I do not have.

Leah


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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,827
Jun 24, 2010 at 12:57 PM
This could be a hard drive problem or a Windows software problem. I would try to boot from a Linux CD to test the general computer hardware. This may require the replacement of the hard disk and installation of Windows.

Good Luck
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