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Mobile keypad screen cannot be touch

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Hello,

when i need to call the keypad on screen cannot be touch even to unlock where there is a message that ' press the hold on key '...pls advise.. my mobile is newly bought.



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Answer 1 / 1

Hi there,

You did not calibrate the mobile phone touchpad,get to the seller and request to reset it for you else if another issue with it ask for replacement.

Thanks
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