Card reader does not work

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I have a Panasonic Lumix FZ38. When I connect the camera to my laptop with the USB cable, everything works fine. But when I take out the camera card, and connect it with a card reader, the computer recognises the external device as connected, but my file manager does not show it, nor show the pictures. I have the same problem when I put the card into the slot in the side of my laptop. Anyone have any ideas what is wrong?

1 reply

Dear Steve,

The difficulty can simply be sourcing from the card reader itself. Please confirm the issue by connecting it to an alternative card reader.

Thank you.