Dvd-rw/cd-r drive not detecting

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Monday August 9, 2010
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Hello,

I am having problems with the drive detecting blank cd's to burn. I cannot figure it out. It will play the CD's but will not detect blank ones? I am having this same issue on my home laptop. That system is a Windows Vista 64 bit. Any help?

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Dear Sir,

Please get through the following address in order to get the problem fixed.

https://support.microsoft.com/gp/cd_dvd_drive_problems

Thanks in advance.