XP blue screen when trying to boot up

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Coatsy - Dec 12, 2008 at 05:37 PM
 LOK - Mar 7, 2009 at 01:25 PM
Hello,

Hi everyone I'm stuck! I was was recently given a second hand Benq laptop running Windows XP. I've had many e-mails over the past few days and when I came to boot up this morning I get as far as choosing the user i.e me then all I get is a blue screen. I've since downloaded a virsus software which detected a Trojan virus which has been cleaned. However No matter what I've tried I still cannot open Windows. Any suggestions?

Cheers

2 replies

did you try to press F2 or F8 or F12 and hold for 10 sec when pressing shut on button on laptop?
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Coatsy
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Dec 12, 2008 at 05:58 PM
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