My laptop's screen Turns Blank once I log on

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Omar.M - Sep 7, 2010 at 02:03 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Sep 7, 2010 at 10:59 AM
I have a toshiba laptop [windows 7] It works perfectly fine Until when I log on everything is blank I can't the the icons or the background the on;y thing that I can see is the mouse
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2 responses

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Sep 7, 2010 at 06:31 AM
Hi there,

This is a common issue with laptops for which solution is already provided on Faq section:

https://ccm.net/faq/9504-my-laptop-screen-is-blank

Thanks
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Sep 7, 2010 at 10:59 AM
Hello,

Try this 1.

1) When you switch ON your laptop, start tapping the "F8" key to get

"Advanced Boot Options" ( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

2) Select the option "Safe Mode with Networking".

3) Click on Start --> In search box,type regedt32 and press "Enter".

Registry Editor will be opened and then navigate to the location

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion

\Winlogo

At the right side, find the strings shell & userinit and check the following

shell value data should be
Explorer.exe

userinit value data should be
C:\WINDOWS\system32\userinit.exe,

If shell and userinit are having different data values then change it as mentioned

above then just double click shell and userinit and enter the data values as

shell value data should be
Explorer.exe

userinit value data should b
C:\WINDOWS\system32\userinit.exe,

Note: there is "," at the end of userinit.exe

3)Download "Malwarebytes' Anti-Malware" from the below link.

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Update it and perform "Full Scan"

Note : Default selected option is "Quick Scan".

Good Luck.
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