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Browser gets crashed

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David - Sep 11, 2010 at 03:42 AM
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Sep 19, 2010 at 04:59 AM
Hello,

I have been working on Mozilla Firefox browser and it got crashed. I re open it and while working on it, it will get crashed each time I open an specific page. What is the problem, could you please help me about it.

Thanks.


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2 responses

Answer 1 / 2
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Sep 11, 2010 at 02:01 PM
Hello,

Try this 1.

Disable the unnecessary add-ons in the firefox by going to Tools --> Add-ons.

Or

Try to reset your firefox settings.

Click on the below link and follow the instructions.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode?redirectlocale=en-US&redirectslug=Safe+Mode

Select the options"Disable all add-ons, Reset the toolbar and controls, Restore

default search engines and Reset all user preferences to Firefox defaults"

---> Click on "Make Changes and Restart".

Good Luck.
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Answer 2 / 2
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Sep 19, 2010 at 04:59 AM
Hi there,

Fix the crashing issue by going to link below then follow instructions:

https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help?redirectlocale=en-US&redirectslug=Firefox+crashes

Thanks
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