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1 response
Dear Carmen,
There might be different reasons why such problem is happening, it might be a problem with the graphic card or motherboard even. But most of the problems that are related to these HP laptops often source from the battery.
Please get through the following Kioskea FAQ article in order to get the problem solved.
https://ccm.net/computing/hardware/1535-computer-boots-to-black-screen/
Thank you.
There might be different reasons why such problem is happening, it might be a problem with the graphic card or motherboard even. But most of the problems that are related to these HP laptops often source from the battery.
Please get through the following Kioskea FAQ article in order to get the problem solved.
https://ccm.net/computing/hardware/1535-computer-boots-to-black-screen/
Thank you.
