HP ProBook 4420s webcam Solved/Closed

Question

Hello,   

        Please help me as I am unable to install Web Cam of HP Pro Book 4420s laptop. Though I check the web cam driver has already installed still I am unable to find web cam. OS is Win 7 Ultimate  

With thanks  
Santosh  
E-Mail ID is removed for your security
Configuration: Windows 7 / Firefox 3.6.12

pcsces · Accepted Answer

Hi,

Press on start then type hp mediasmart webcam or simply webcam then double click to activate and start the webcam .If you need to download and reinstall the driver then you can have it for free download on its official manufacturer website,follow this link:

https://support.hp.com/us-en/

Thanks

santoshdasbbsr · Answer

Hello,
          Thanks for reply. But I do not find any web cam by typing webcam or hp mediamaster webcam
Thanks even the driver is ok.

faz · Answer

hi I have hp probook 4520s . when I login in my skype my built in web cam not working.  please help

stone · Answer

uninstall the driver restart and reinstall will work for sure
if still dosent work driver is in appropriate search your product name then install drivers

Kaptein SuperSkoot · Answer

it doesn't work! uninstalled, re-installed, got driver from HP, nothing. lists in dev man as HP 2MP, but nothing wants to use it, also doesn't show in printers and devices. ?

Kaptein SuperSkoot · Answer

I have, yes. HP mediasmart webcam opens a search window that gets no result, and just 'webcam' open the 'Devices and Printers' window, which doesn't show it as a device. A coleague of mine has the 6530b, and his HP driver download page has a web cam app that works, mine doesn't. I don't want to have to install the facial recognition software just to use the webcam, as I had to do with the protectools app and the fingerprint sensor. mmMmm, I just noticed this is for 4420s, and mine is actually a 4520s. Am I in the right place then?

Kaptein Superskoot · Answer

Hi guys, I haven't done anything on the machine since last post, because I have another little problem - the screen is cracked (I got it like that, in fact it's the reason I got it...), so I don't use it often (sleeps in a bag beneath my desk).
As to H.Ammar's suggestion, I don't have anything in Device Manager or Programs and Features with the name Arcsoft. So I don't know what to remove.
I may be re-installing with Win7 Ult x64 anyway, coz I want to add buckets full of RAM.
Will see how it goes then...
Thanx for all the input!

Kaptein Superskoot · Answer

I've just run the HP Instant Support Professional Edition from HP's site, so I'll see what the pros atr HP have to say...

HP ProBook 4420s webcam

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