Hotmail account blocked

Solved/Closed
rachel - 27 Oct 2010 à 20:02
 Soccer3826 - 3 Jun 2011 à 17:48
Hello, im trying to unblock my hotmail account and i cant get in i tried and i need help please if anyone knows how to.



3 responses

managed to recover account using my trusted laptop which i'd luckily installed Windows Essentials on which apparently makes it a trusted pc. had to reset password on the hotmail website using Internet Explorer wouldnt work with Chrome or Firefox.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
22 May 2011 à 06:09
Please follow the procedure given in the following tip and recover your account:

https://ccm.net/apps-sites/email/1375-outlook-account-blocked-and-hacked/#topedit
Apparently this is the hotmail customer support number

1.800.386.5550

but I can't call because it is probably after office hourse
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
25 May 2011 à 05:22
@Josh

Thank you for the phone number. Please let me know if you get through. With the thousands of people getting their account blocked, I suspect the phone will ring and ring and ring and a meltdown will occur. Some people will probably have to take a week off work because of the waiting time.
Ambucias...
can you tell us who are u and why u would request the IP address as one of the requirements to unblock account?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
3 Jun 2011 à 16:14
@Chris

I don't request an IP from anyone. I am not working for Hotmail. I am happily retired.
That number is for MSN paid accounts Only. Called it and got no ware still my account is blocked and i have gone though every step to get it unblocked with no luck