My microsoft word 2000 is not launching...

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twirlergirl - Dec 25, 2010 at 07:58 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Dec 25, 2010 at 03:41 PM
Hello,

My microsoft word 2000 is not launching... I am getting the "no response" msg in my task mgr. I tried to reinstall with no luck.

Please advise.

Thank you,
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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 25, 2010 at 03:41 PM
Hello,

Try this 1

Here I assume your user account name as "test"

Open "My Computer" and in the address bar copy the below line and paste it

C:\Documents and Settings\test\Application Data\Microsoft\Templates

Note : Don't forget to replace the "test" with your user account name.

Now press Enter.

[OR

Click on Start --> Run --> Type control folders and press Enter. "Folder Options"

window will be opened. Now click on "View" tab. Select the option "Show hidden

files and folders" and click on OK. Now you can manually navigate to the above

location]

There you can find the file Normal. Rename that file to Normalold and close it.

Now try to launch the Microsoft Word.

Good Luck
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