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Itunes will not install!!

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Emily - Dec 25, 2010 at 09:57 AM
 Anonymous User - Dec 25, 2010 at 10:21 AM
Hello,
I had iTunes before but it started freezing so I uninstalled it, but now even thought I've followed all of the help steps on the help site it says I need to install a 64bit version which i have tried half a dozen times I have also tried 32bit the the message is still showing...what can i do?? please help me

Emily



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Anonymous User
Dec 25, 2010 at 10:21 AM
Greatings,

Go to start>>control panel>>user accounts >>create a new user account that has admin
in the new user account try to install iTunes for all users.

If it installs, log out and go to your usual account, check you have access to iTunes and can use the program, set it to find your music and create the library.
Once your happy its installed and fully working you can delete the spare user account that you made.

Regards!
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