ITunes won't workSolved/Closed

Question

Hello,  



I am running Windows XP on my desktop.  I have been using Itunes for years and it has worked fine till about two weeks ago.  I had been having issues with my computer being very slow so I began using several freeware programs to clean up my computer.  I used Repair Doctor, AVG PC Analyzer, PC Pitstop, Glary Utilities, and Advanced System Care.  I discovered that ITunes was no longer usable after using AVG PC Analyzer.  I have gone back and reversed all the changes that I made using PC Analyzer and have also used Windows System Restore to go back to a time previous to most of the clean up activities.  I have uninstalled ITunes several times and then reinstalled using various combinations of installing ITunes and QuickTime.  QuickTime is working fine, but ITunes is not working.  I click on the ITunes icon and nothing happens.  Any suggestions? Plz help.

Anonymous User · Answer

Greatings!
It's your freeware programs that detected iTunes like a potentially dangerous program and add it to their unwanted programs that's why you can't open it. You need to add itunes.exe to exclusions unwanted programs from your freeware programs.

Pud · Answer

I have the exact same problem, did you get a fix for it?

Jimmerz · Answer

The comment below by bionik sent me in the right direction.

bionik 71Posts August 18, 2010Registration date December 24, 2010Last seen Dec 19, 2010 3:01pm GMT
Greatings!
It's your freeware programs that detected iTunes like a potentially dangerous program and add it to their unwanted programs that's why you can't open it. You need to add itunes.exe to exclusions unwanted programs from your freeware programs.

I had recently acquired and ran Advanced SystemCare PRO v3.  I just took the program off my computer, rebooted and the problem was solved.

ITunes won't work

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