Dell desktop locked

Solved/Closed
rmiller - Jan 16, 2011 at 06:24 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 16, 2011 at 06:26 AM
Hello,


I forgot the password to get into my desktop, and I ended up pressing the f-12 or f-4 button don't remember which one, however something I pressed or something, (honestly don't remember doing anything) totally locked the computer, now when it gets turned on the whole computer system is locked, keeps coming up a black screen, there is a main password that has to be used to unlock the computer can anyone help
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jan 16, 2011 at 06:26 AM
Greetings,

We are terribly sorry but Kioskea cannot help you to recover your lost password, because it's impossible for you to prove that you are the actual owner.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords#topedit

Best regards
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