Warning that the PC is infected with virus. [Solved/Closed]

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 Eva -
Hello,

I have a problem!A warning suddenly appear on my desktop and it says that my computer was infected with virus and i should treat it using the system tool antivirus? It also says that I can't run any application and my pc starts to slow down,what can I do to solve such problem? Thanks for the answers

1 reply

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6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,

Try this 1

System Tool Antivirus is a rogue antispyware program that reports false threats

and displays fake security alerts. Follow the below instructions to remove it.

1) When you switch ON your laptop, keep tapping the "F8" key to get "Windows

Advanced Options"( if boot menu appears, press "Esc" key and keep tapping the

F8 key). Select the option "Safe Mode with Networking" --> Press Enter

2) Download the applications from the below link.

https://download.bleepingcomputer.com/grinler/rkill.com

https://ccm.net/download/download-105-malwarebytes

Run the rkill which will terminate the malicious processes. Wait for the process to

get completed. Then, install the "Malwarebytes' Anti-Malware", update it and

perform "Full Scan".

After the completion of "Full Scan" --> Click on "Show Results" --> Click on

"Remove Selected" --> Restart your PC.

If you are having a problem when connecting to the web then

Right click on the "Internet Explorer" icon --> Properties --> Click on

"Connections" tab --> Click on "LAN settings" button. In that window uncheck all

the options, if you notice any option selected.

Good Luck
Great instructions!! Thank you a lot.

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