How to unblock hotmail account [Solved/Closed]

Yana - Mar 27, 2011 at 08:18 AM - Latest reply:  morey
- Jun 23, 2016 at 04:38 PM
Hello,
i need help, my hotmail account which i have been using for almost 7 years has been blocked because of spam or something. I can log in, but it keeps sending the code to fix my account to an old email account that i stopped using about 5 years ago. I have tried the windows live help/support. I asked them to send the code to my other email, but all i got is a mail taht said they weren't sure the info i had given was enough. I really have to fix it! i have my sisters wedding photos, my graduation photos and family vacation pics there and i have lost the camera, i have the worst luck in the world -.- Please help?

Yana
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2 replies

Ambucias 54134 Posts Monday February 1, 2010Registration dateModeratorStatus August 21, 2018 Last seen - Mar 27, 2011 at 04:13 PM
-1
Thank you
Your MSN/Hotmail Account has been hacked!

If your MSN Account has been hacked, go to MSN email support:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

You have to give all informations about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !

? Remember this is the only way you can expect to recover your account!
Hello, I have been trying to log into my Hotmail account as it has been blocked out and I have forgotten the phone number to send a code. I have entered two phone numbers that I thort was the correct phone number-s but is aying it is incorrect. My accout is ***@***

thanks
cumorah