My browser can't connect to the internet unless i uninstall my anti virus [Solved/Closed]

 idk -

I use windows xp sp2. any browser of mine (firefox/IE/Opera) cant connect to the internet unless I remove my antivirus program. I use avast internet security 5.0.545. I hv checked all settings of avast but there is no blocking but still I am unable to connect to the internet. my antivirus is getting updated and I can update any program when there is connection but I cant access the internet through the browser. I used to connect to the internet through internet. whenever I uninstall the antivirus the browser connects to the another computer connected through wi-fi I am using avast 5.0.545 but there is no problem with browser connecting to internet!! how can I connect to the internet through browser keeping avast installed!! plz help som1

2 replies

Registration date
Sunday October 5, 2008
Last seen
December 23, 2019

can you disable avast when youre on and try the internet then?

if this works, try disabling just the FIREWALL only and give it a try.

with avast enabled can you ping google?

go to start > run > type cmd and press OK

type ping and press enter

tell me if you get a response.

hi jus stop ur webshield and try!!!!!! I hope it will work

webshield is inside ur avast internet security 'realtimeshields'
hi, I installed avast antivirus after my web browser not working
Registration date
Friday February 6, 2015
Last seen
July 18, 2016
913 > dineesh
Hello dineesh,
Some of the antivirus settings block your internet connection.
what about disabling them?
I solved this!!! I updated into AVAST Internet Security 2015. After that, when I am about to open my laptop and connect to wifi, I cannot anymore. What I did is, I opened AVAST tray.. Settings > Update > (I forgot which tab I found it. :P) Then you will see a Notification that you need to Reboot your system! Click Reboot Now.. And Laptp will restart! And alas!!!! Wifi is now working! :) Probably, your pc wasnt Rebooted properly. (Although I knew I restarted it, by the windows restart? :P guess it doesnt work. It might really need to be restarted through AvAst.)

Hope this experience of mine helps! :)

There are two ways to fix this...

1.If u have Avast Internet Security. Go to tray nd right click on avast icon then select Enable Online Mode. Then it should work. (Its like its preventing u too browse the web because of the dangers like spam and virus ads.)

2.Disable all shields
> PCtechFreak
I disabled an internet shield ONLY...after spending over an hour trying to find a solution! SETTINGS < ACTIVE PROTECTION < WEB SHIED (OFF)