Dell Inspiron 1564 Webcam not working

 Rajat singh -

The webcam on my Inspiron 1564 worked perfectly when I first got the computer, but now it doesn't. When I open Dell Webcam Central, the LED next to the webcam lens blinks once, then goes out. When I try to record a video or take a picture, it says there may be a problem with the video recording device. Additionally, Skype and other programs that capture video and takes pictures cannot identify or find the webcam. I tried uninstalling and reinstalling the device driver, but that does not fix the problem. I would really appreciate anyone helping with this issue.

Thank You

6 replies

guys I've had the same problem for about a year now, There is not a forum or a solution path that I didn't go through or try for this year. I have just fixed my problem now. I thought I had to share it with u to help u out guys hope for the best. I've tried everything, Software updates, changing OS 32&64, &, XP, Vista, Linux, Even MAC. Drivers. Bluetooth every solution possible outta there, & here is the solution which need you to have guts to do it. If you are sure you have done everything right, the installation the driver & everything. & when you try to use the cam you hear a sound of a device plugging in & out & the cam led flashes on & off here is the problem's solution, I opened up my laptop screen cover, Then the screws at the bottom so I can be able to takeoff the black frame which contains the power button on the top, at the bottom left at the LCD after you took off the black frame (which is easy it has no screws just pull it out the right way or if you can't just look it up on you-tube) you will find the cable from(LCD & CAM) going through under the black frame on the keyboard just try to softly tap it wit your fingers & unplug it, using anything(Old toothbrush) clean the plug & the socket, then head up again to the LCD, remove the 4 screws on the corners, carefully pull out slowly the LCD from the top, you will find the cable beside the cam, just make sure it's properly plugged and clean it also. put back everything in place & hopefully you'll enjoy your cam. surely remove the power adapter & battery not to electrify your self. wish u best of luck
I cant belive, I have this problem have 3 years, and now, its solved. Thank you dude.
Eng.MohMansour Thank You Brother!
Thanks you so much !!!!
Thanks dude
Greetings from egypt
thanks brother !!!

God bless you !
Registration date
Thursday August 19, 2010
Last seen
August 3, 2016


I think that you are having problem related to you web-cam driver .Either you driver might be not installed properly or it might be corrupted or it might be outdated .So you download a new driver for you system.I am providing you the web address for downloading the driver.If you are having a fresh copy then install the link below:

Good Luck!
Eng.MohMansour you are the best.i search like 40 hours to solve that problem and repair it for 15 min.txh
Guys,I have following configuration:

Computer Model Inspiron 5520
BIOS Vendor Dell Inc.
BIOS Version HPQOEM - 1
BIOS Date 5/17/2012
OS Version Microsoft Windows 7 Ultimate

I am not able to open webcam. Even dell webcam center is also not in start menu.
What has to be done? It was working earlier. but all of a sudden stopped working. I am clueless.
Curse you 'shark007' codec pack. Real culprit is these codec packs. I have just uninstalled it & now my webcam is working perfectly.
Thank you so much Eng.MohMansour :). I am solving this problem after 3 years by myself.