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DVD CD Rom Optical drive not detected

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Diego - May 30, 2011 at 12:18 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 11, 2012 at 12:30 PM
Hello,
My HP Pavilion dv9700 laptop running Vista 64 bit, has stopped detecting the dvd/cd rom optical drive. It is not listed in device manager, it should be the E: drive.

I have been through the forums and tried the fixes listed, but nothing works.

1. The drive does not appear in device manager, so I cannot delete it and then let the system "rediscover" and install the driver.
2. When I go into the registry as suggested, there are NO upper or lower filters to delete.
3. Tried the MS Fixit auto solution utility, but it says no drive detected (like I already knew that)

I've been hitting dead ends trying to find a fix, any help would be appreciated. :-)
Thanks very much,
Diego
Related:

1 response

Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 30, 2011 at 03:42 PM
Hello,

Try this 1

Go to BIOS --> Load default settings and check if your Drive is detected in the

BIOS or not --> Save the settings and exit from BIOS.

Good Luck
0
WISDOM
May 11, 2012 at 12:26 PM
i am also having the same problem with mine , please help us.
thaks
0
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 11, 2012 at 12:30 PM
Hello,
Try this 1
Follow the above instructions to make that your drive is detected in the BIOS.
Good Luck
0

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