Internet does not work, but network is connec

esmercr - Oct 19, 2011 at 03:50 PM
 Anonymous User - Oct 20, 2011 at 02:03 AM

I am having difficulty connecting to the internet from my laptop (dell inspiron). The other computers at my home are able to connect. Neither Firefox or Internet Explorer allow me to visit the internet. I have looked for online help and have downloaded the winsock repair and reset browser but it is still not working. Can someone please help? I read other people have fixed this problem but I cant. My laptop says it is connected to the network but my internet is not working. I have reset router, rebooted several times and nothing.... Please help me!

Thank you!

1 response

Anonymous User
Oct 20, 2011 at 02:03 AM
Did you uncheck your browser proxies?

when did this issue start?

Did you try disabling your antivirus and third party firewalls and then browsing?

Can you browse in safemode with networking?

Did you reinstall your wireless drivers?

Go to run and type

ncpa.cpl and press ok

Right click on your wireless icon and click '' diagnose ''or ''repair'' options Does windows have any issues

let us know