Back slash

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Colin - Jan 8, 2012 at 07:15 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 8, 2012 at 04:18 PM
Hello,

On an HP Probook 4420s with Win7, the backslash key turns itself on randomly and continues repeating itself.

This occurs often in Gmail, or in internet dialogue boxes, but also when using MSWord.

This problem has occurred from new purchase of the laptop. The backslash can be stopped by pressing the "esc" key on the original keyboard but not on the ancillary keyboard. The problem occurs whether or not I am using the anicllary keyboard (and screen).

Can anybody please offer a solution ?

Colin

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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jan 8, 2012 at 04:18 PM
Hello Collin,

This is an obvious circuit problem with the keyboard.

I would take it back while the warranty is still valid.

Good luck