I changed my hotmail account password as my account was hacked - I had great difficulty in changing this in the first place but somehow managed it.
Then the password didn't work anymore - and the site had now blocked my account.
I go to the 'forgot your password' to reset it but it does not take the answer to my Security question and the only other option is to go to customer care which takes me to the msn uk site - NO HELP AT ALL!!
So I rquested the 'single code' to login and as of yet, the code has not come through to my mobile, even though the mobile number I gave was verified as the one I registered when opening my account.
PLEASE HELP - I am at my wits end