My lap top screen won't work [Closed]

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19674
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Wednesday October 8, 2008
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June 15, 2019
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Hello,

we recently bought a hp laptop, it was working fine right upto the other day and then all of a sudden the screen went odd and flashed black and went back to normal then did the same thing again, we ran the cc(?) cleaner and our AVG scan, there didnt seem to be a virus and now when we try to turn it on the screen will orginally start up, make the on noise up, flash the menu that you have to push esc for and turn black again , it flashes real quick , then sometimes, you can see it try go to the sign in board but it does the same thing, has anyone got any suggestions to help us

Thanks

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Posts
19674
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
6,378
This is probably a hardware problem. Specifically a problem with the video chip/board. I suggest you can the HP help number and start the Warranty process.

Good Luck