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Unblock hotmail account

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sachi - Jun 9, 2012 at 12:08 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 9, 2012 at 08:07 AM
Hello,
my hotmail account is blocked this morning. i was able to change my password manually as i remember my security question. however, even though i have changed my password after i login is still blocked requiring me to send a verification code to an alternative email address which i have no longer have access on it?
How should i solve this problem immediately as all my client's contact are in there and i need to work with the email account!
Your kind attention is highly appreciated.


1 response

Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 9, 2012 at 08:07 AM
Hello,

Try this 1

Go to www.hotmail.com --> Click on "Can't access your account?" --> Select

"I forgot my password" --> Click on "Reset your password" --> Enter your

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->

Then below that you will be getting an option "Customer support", click on it -->

Enter your working E-mail ID and follow the instructions.

Note : No Need of filling "Billing Information"

Good Luck