Screen goes black

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Osin - Jun 26, 2012 at 08:34 AM
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
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July 16, 2020
- Jun 26, 2012 at 08:37 AM
Hello guys,
My computer is Desktop 2009 with windows vista. When I install new printer, the computer went black. When I restart the computer, it goes in safe mode, and when I click in safe mode, nothing comes, the screen will be black. Can anyone help me pls

1 reply

jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Jun 26, 2012 at 08:37 AM
Hello,

Try this 1

1) When you switch ON your computer, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and

keep tapping the F8 key)

2) Select the option "Last Known Good Configuration".

If the problem still exists then follow the step 1 and select the option

"Enable low-resolution video".

Good Luck
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