My disc drive on my dell studio 15 won't work Closed

Question

Hello, I have a dell studio 15 laptop, I got it in 2010, and well, I'm desperate to play The Sims and whenever I put the disc into the disc drive, it won't even let me open the thing back [I've gotten the answer to opening by the eject on my drive] But, whenever I put it in there it won't let me push the button for it to come out, [like I said I can get it out] but anyways, it won't run, so I really need help, thanks.


Configuration: Windows 7 / Safari 536.11

dist.urbd · Answer

Hello, 

There might be different issues to this sort of trouble and I will on first instance advise you to get through the following instructions in order to solve the issue. 

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

Hope that this solves the issue. If ever, you don't happen to solve the issue, please hit back for further help. 

Take care.

My disc drive on my dell studio 15 won't work

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