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Virus on computer. Can't access anything.

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gjcinbc Posts 1 Registration date Sunday September 9, 2012 Status Member Last seen September 9, 2012 - Sep 9, 2012 at 05:24 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Sep 9, 2012 at 11:21 AM
Hello,

I managed to get a virus on my laptop which upon startup opens a webpage that completely blocks me from accessing any part of my computer. The screen goes white for a bit then shows a page which says: "This Program Cannot Display the Webpage."

I have tried to start the computer in safe mode but it still happens and I have also tried a system restore and it doesn't work.

Any advice or anyone suffer from this issue before? I do have quite a few photographs I would rather no loose on my computer so a total reinstallation is not an option right now...

Any advice gratefully received...

Thanks GJC

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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Sep 9, 2012 at 11:21 AM
you can remove the hard drive from the laptop, attach it via a USB adapter to another computer and copy the picture files you need.

Then I suggest you reformat your computer using a Windows Disk.

Good Luck

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