Hp compaq 6735s in sleep mode, not loading
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Matbit
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Wednesday 26 September 2012
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26 Sep 2012 à 21:10
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 27 Sep 2012 à 16:58
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 27 Sep 2012 à 16:58
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Ambucias
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27 Sep 2012 à 05:16
27 Sep 2012 à 05:16
Hi
Can you open your task manager ?
Can you open your task manager ?
Ambucias
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27 Sep 2012 à 05:34
27 Sep 2012 à 05:34
Oh boy! Bad news! I wished you had not told me that! It's the motherboard. Now a only a hands on qualified technician can attend to it. How old is it?
I would hope you still have a warranty, if not compare the repair cost against the cost of a new machine.
Sorry about that.
I would hope you still have a warranty, if not compare the repair cost against the cost of a new machine.
Sorry about that.
Matbit
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Wednesday 26 September 2012
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27 Sep 2012 à 05:44
27 Sep 2012 à 05:44
Thanks Ambucias, its 3yrs old, warranty expires, if want to fix it can it be fixed
Coz I don't have cash for new machine now and besides, I have important
Materials on it for my place of work. Thanks.
Coz I don't have cash for new machine now and besides, I have important
Materials on it for my place of work. Thanks.
Ambucias
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27 Sep 2012 à 16:58
27 Sep 2012 à 16:58
Mat,
Sometimes the cost of repair a 3 year old machine is greater than a new one.
The data you wish to preserve is on the hard disk and can be recovered and transfered to the new device. Where I live, a qualified technician will recover the data but will charge an amount per Gb on the HD.
It does not make any sense that a three year old machine should fail unless it was mistreated. I suggest that you enquire if there were any HP recalls on your model. (This may require a lot of Googling but it's worth it) Also, contact HP, explain your issue, I hope they surprise you. My Compact is 6 years old and working just great. You may have purchased a lemon.
Good luck
Sometimes the cost of repair a 3 year old machine is greater than a new one.
The data you wish to preserve is on the hard disk and can be recovered and transfered to the new device. Where I live, a qualified technician will recover the data but will charge an amount per Gb on the HD.
It does not make any sense that a three year old machine should fail unless it was mistreated. I suggest that you enquire if there were any HP recalls on your model. (This may require a lot of Googling but it's worth it) Also, contact HP, explain your issue, I hope they surprise you. My Compact is 6 years old and working just great. You may have purchased a lemon.
Good luck
27 Sep 2012 à 05:20
Down but, it come up on its own, and it displays black screen