Hp compaq 6735s in sleep mode, not loading

[Closed]
Report
Posts
3
Registration date
Wednesday September 26, 2012
Status
Member
Last seen
September 27, 2012
-
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
Hello,
I put my hp compaq 6735s in sleep mode but I try to put on it won't load, all I see is the blinking light (green turns red/ led) and some sound aroumd the hard disk. I try to remove the hard didk and put back, still not loading, help me please. Thanks.

3 replies

Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,134
Hi

Can you open your task manager ?
1
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2821 users have said thank you to us this month

Posts
3
Registration date
Wednesday September 26, 2012
Status
Member
Last seen
September 27, 2012

The screen is not coming up, all I see is black screen since yesterday, I even shut it
Down but, it come up on its own, and it displays black screen
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,134
Oh boy! Bad news! I wished you had not told me that! It's the motherboard. Now a only a hands on qualified technician can attend to it. How old is it?

I would hope you still have a warranty, if not compare the repair cost against the cost of a new machine.

Sorry about that.
Posts
3
Registration date
Wednesday September 26, 2012
Status
Member
Last seen
September 27, 2012

Thanks Ambucias, its 3yrs old, warranty expires, if want to fix it can it be fixed
Coz I don't have cash for new machine now and besides, I have important
Materials on it for my place of work. Thanks.
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,134
Mat,

Sometimes the cost of repair a 3 year old machine is greater than a new one.

The data you wish to preserve is on the hard disk and can be recovered and transfered to the new device. Where I live, a qualified technician will recover the data but will charge an amount per Gb on the HD.

It does not make any sense that a three year old machine should fail unless it was mistreated. I suggest that you enquire if there were any HP recalls on your model. (This may require a lot of Googling but it's worth it) Also, contact HP, explain your issue, I hope they surprise you. My Compact is 6 years old and working just great. You may have purchased a lemon.

Good luck