Hp compaq 6735s in sleep mode, not loading

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Matbit Posts 3 Registration date Wednesday September 26, 2012 Status Member Last seen September 27, 2012 - Sep 26, 2012 at 09:10 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Sep 27, 2012 at 04:58 PM
Hello,
I put my hp compaq 6735s in sleep mode but I try to put on it won't load, all I see is the blinking light (green turns red/ led) and some sound aroumd the hard disk. I try to remove the hard didk and put back, still not loading, help me please. Thanks.

3 replies

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Sep 27, 2012 at 05:16 AM
Hi

Can you open your task manager ?
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Matbit Posts 3 Registration date Wednesday September 26, 2012 Status Member Last seen September 27, 2012
Sep 27, 2012 at 05:20 AM
The screen is not coming up, all I see is black screen since yesterday, I even shut it
Down but, it come up on its own, and it displays black screen
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Sep 27, 2012 at 05:34 AM
Oh boy! Bad news! I wished you had not told me that! It's the motherboard. Now a only a hands on qualified technician can attend to it. How old is it?

I would hope you still have a warranty, if not compare the repair cost against the cost of a new machine.

Sorry about that.
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Matbit Posts 3 Registration date Wednesday September 26, 2012 Status Member Last seen September 27, 2012
Sep 27, 2012 at 05:44 AM
Thanks Ambucias, its 3yrs old, warranty expires, if want to fix it can it be fixed
Coz I don't have cash for new machine now and besides, I have important
Materials on it for my place of work. Thanks.
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Sep 27, 2012 at 04:58 PM
Mat,

Sometimes the cost of repair a 3 year old machine is greater than a new one.

The data you wish to preserve is on the hard disk and can be recovered and transfered to the new device. Where I live, a qualified technician will recover the data but will charge an amount per Gb on the HD.

It does not make any sense that a three year old machine should fail unless it was mistreated. I suggest that you enquire if there were any HP recalls on your model. (This may require a lot of Googling but it's worth it) Also, contact HP, explain your issue, I hope they surprise you. My Compact is 6 years old and working just great. You may have purchased a lemon.

Good luck
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