Instagram highlights not loading

Mayuri_06 Posts 1 Registration date Saturday January 14, 2023 Status Member Last seen January 14, 2023 - Updated on Jan 14, 2023 at 10:58 AM
HelpiOS Posts 13162 Registration date Friday October 30, 2015 Status Moderator Last seen January 27, 2023 - Jan 19, 2023 at 06:01 AM

Instagram highlights of someone is visible on their account but not loading,

And this is happening just with a particular person when I try to view it.

The highlights section is visible on their account when I open it which means they haven't hidden their stories from me, because had they blocked me from viewing stories, I wouldn't even have been able to see the highlights section on their account.

What could be the reason for the same?

1 reply

HelpiOS Posts 13162 Registration date Friday October 30, 2015 Status Moderator Last seen January 27, 2023 1,872
Jan 19, 2023 at 06:01 AM

Hi,

It could be a server issue or an issue with the Instagram app.

Switch to airplane mode and reactivate your connection after a few seconds. Try using WiFi / cellular data if the issue persists.

Otherwise, try clearing Instagram cache (Settings > Apps > Instagram > Storage > Clear Cache) or uninstall and reinstall the app.


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