My audio service and Internet are not working

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Hello,

Yesterday I downloaded iTunes and Notpod, and they both worked fine. When I started my computer up this morning, I couldn't connect to the internet and my audio service wasn't working (I'm using my sister's computer)- I'm afraid I have a nasty virus. My modem is working fine, and if it helps I have an older Toshiba.

Internet: When I run network diagnostics it says that my DHCP client service isn't running.

Sound: I've tried a ton of different suggestions, but they're not working. When I try to get onto Service, Device Manager, Computer Management, etc. I get a notice saying "The specified service does not exist as an installed service."


I would really appreciate some help!!
Thank you!

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To help you and precribe a remedy, I must make a diagnostic and to do so, I require a system log.

1. Boot in safemode with networking.

2. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Also clicking on the "hardhat" icon allows to change the language.)

3. Save the file on your Desktop.

4. Double click on ZHPDiag.exe and follow the installation instructions.

the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).

5. Double click on the short cut ZHPDiag on your Destktop.

6. Click on the screwdriver icon and ensure all of the items are checked.

7. Click on the Magnifying glass and run the analysys.

Wait for the tool to finished (maybe a long time)

8. Close ZHPDiag.

9. To transmit the report, click on this link :

https://authentification.site

10. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).

11. Select the file ZHPDiag.txt.

12. Click on "upload »

13. Copy the url and post it here

Best regards