My laptop wont accept my mp3
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cleverusername
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Dec 13, 2012 at 08:38 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Dec 13, 2012 at 11:01 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Dec 13, 2012 at 11:01 PM
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Zohaib R
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Dec 13, 2012 at 09:40 PM
Dec 13, 2012 at 09:40 PM
Hi cleverusername,
If you could mention in your reply what model of Sony MP3 player you have, that could help a lot in finding the fix for the problem. A few generic steps you can try are mentioned below:
1. Try connecting this MP3 player to another computer and check if it is detected.
2. If this MP3 player connects through USB, do check if other USB devices such as a pen drive, etc. are working or not.
3. Also, if this MP3 player connects through a cable, try a different cable and see if this works.
Please do write back to us.
If you could mention in your reply what model of Sony MP3 player you have, that could help a lot in finding the fix for the problem. A few generic steps you can try are mentioned below:
1. Try connecting this MP3 player to another computer and check if it is detected.
2. If this MP3 player connects through USB, do check if other USB devices such as a pen drive, etc. are working or not.
3. Also, if this MP3 player connects through a cable, try a different cable and see if this works.
Please do write back to us.
cleverusername
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Thursday December 13, 2012
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Dec 13, 2012 at 10:13 PM
Dec 13, 2012 at 10:13 PM
In the settings in the player it says NWZ-E344. The weird thing is, is when I connect it to the computer it charges, but the screen that shows when a track is playing shows up, instead of the generic "charging" that always has, Ive used this usb cord in the past but I'll look for a different one to try in case. Someone said it could be a driver problem, except I have no idea where I'd go to find something to download, or what I'd even be looking for :/
Zohaib R
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2368
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Sunday September 23, 2012
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Dec 13, 2012 at 11:01 PM
Dec 13, 2012 at 11:01 PM
Hi cleverusername,
From the model Number (NWZ-E344) you mentioned, I could find that it is 8 GB Walkman Digital Player. Try downloading and updating the firmware from the below mentioned link and check if the MP3 player is detected:
https://www.sony.com/electronics/support/digital-music-players-nw-nwz-e-series/nwz-e344#/downloadTab
Select the appropriate Operating System from the drop down, download and store the files in an accessible location. Uninstall any existing firmware and drivers and then begin a fresh install.
Do reply with results.
From the model Number (NWZ-E344) you mentioned, I could find that it is 8 GB Walkman Digital Player. Try downloading and updating the firmware from the below mentioned link and check if the MP3 player is detected:
https://www.sony.com/electronics/support/digital-music-players-nw-nwz-e-series/nwz-e344#/downloadTab
Select the appropriate Operating System from the drop down, download and store the files in an accessible location. Uninstall any existing firmware and drivers and then begin a fresh install.
Do reply with results.
