Laptop battery not charging

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guru143 Posts 1 Registration date Friday December 14, 2012 Status Member Last seen December 14, 2012 - Dec 14, 2012 at 12:59 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Dec 14, 2012 at 01:33 AM
Hello,


laptop battery not in charging.plugged in...solved this my problem
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1 reply

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 67
Dec 14, 2012 at 01:33 AM
Hi guru143,

Try the below mentioned steps and see if the issue is fixed:

1. Confirm that the computer is powering on only on AC adapter without the battery.
2. Remove AC adapter and battery and press and hold the power button for 10 seconds to release any flea power. Plug in the battery and the AC adapter and check if you still get the same message.
3. Try swapping the battery with any know good battery (if available) if the known good battery doesn't give any errors, replace the faulty battery.
4. Try running this fix from Microsoft:
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

Do reply with results.
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