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Screen goes black but can move around mouse...

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NaveenVishalNathan Posts 1 Registration date Sunday 3 February 2013 Status Member Last seen 3 February 2013 - 3 Feb 2013 à 06:52
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 4 Feb 2013 à 03:29
Hello, my acer aspire 5051 is having some some problems....everytime I on it says explorer.exe could not find its components....ever since when i on my laptop it says that and windows will be blank but i can move the mouse around the entire page........please please please help me....
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jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
4 Feb 2013 à 03:29
Hello,

Try this 1

Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/914222

Good Luck

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