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Screen goes black but can move around mouse...

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NaveenVishalNathan Posts 1 Registration date Sunday February 3, 2013 Status Member Last seen February 3, 2013 - Feb 3, 2013 at 06:52 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Feb 4, 2013 at 03:29 AM
Hello, my acer aspire 5051 is having some some problems....everytime I on it says explorer.exe could not find its components....ever since when i on my laptop it says that and windows will be blank but i can move the mouse around the entire page........please please please help me....

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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Feb 4, 2013 at 03:29 AM
Hello,

Try this 1

Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/914222

Good Luck
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