Screen goes black but can move around mouse...

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Hello, my acer aspire 5051 is having some some problems....everytime I on it says explorer.exe could not find its components....ever since when i on my laptop it says that and windows will be blank but i can move the mouse around the entire page........please please please help me....

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6428
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Sunday June 6, 2010
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July 16, 2020

Hello,

Try this 1

Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/914222

Good Luck