Screen goes black but can move around mouse...

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NaveenVishalNathan

Posts: 1
Registration date: Sunday February 3, 2013
Status: Member
Last seen: February 3, 2013

- Feb 3, 2013 at 06:52 AM
jack4rall

Posts: 6428
Registration date: Sunday June 6, 2010
Status: Moderator
Last seen: July 16, 2020

- Feb 4, 2013 at 03:29 AM

Hello, my acer aspire 5051 is having some some problems....everytime I on it says explorer.exe could not find its components....ever since when i on my laptop it says that and windows will be blank but i can move the mouse around the entire page........please please please help me....

Screen goes black but can move around mouse...
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1 reply

Answer 1 / 1

jack4rall

Posts: 6428
Registration date: Sunday June 6, 2010
Status: Moderator
Last seen: July 16, 2020

Feb 4, 2013 at 03:29 AM

Hello,

Try this 1

Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/914222

Good Luck

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