Previous Topic Next Topic

Screen goes black but can move around mouse...

[Closed]
Report
Posts
1
Registration date
Sunday February 3, 2013
Status
Member
Last seen
February 3, 2013
 -
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
 -
Hello, my acer aspire 5051 is having some some problems....everytime I on it says explorer.exe could not find its components....ever since when i on my laptop it says that and windows will be blank but i can move the mouse around the entire page........please please please help me....

1 reply

Answer 1 / 1
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
Hello,

Try this 1

Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/914222

Good Luck
Ask a question