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My Gateway Windows HD 1080p DVD driver won't read any discs.

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erinkate424 Posts 1 Registration date Monday March 25, 2013 Status Member Last seen March 25, 2013 - Mar 25, 2013 at 05:38 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Mar 26, 2013 at 12:18 AM
Hello,

I have an older computer, when I try to put in a DVD, PC game, CD, or any disc it does nothing and when I click the DVD/ROM in My Computer it opens the try and says 'Please insert disc' as if there was not anything in it already. I've tried numerous things to repair it, but nothing has worked. Does anyone have anything so I can get this fixed??

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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 26, 2013 at 12:18 AM
Hello,

Try this 1

1) Try cleaning the drive lens. Click on the below link and follow the instructions.

https://ccm.net/faq/2917-lens-cleaners

2) If the problem still exists then click on the below hyperlink "Fix" and follow

the instructions.

Fix

3) Update the firmware.

Good Luck
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