With black screen

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chinthaka supun Posts 1 Registration date Thursday April 11, 2013 Status Member Last seen April 11, 2013 - Apr 11, 2013 at 09:44 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Apr 12, 2013 at 03:08 PM
me get the hp 2000-2133tu laptop and installed windows 8 pro os. but now i start my lap and come black screen after windows 8 logo. please help me
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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Apr 12, 2013 at 03:08 PM
Hello,

Try this 1

1) When you switch ON your computer, start tapping the "F8" key to get "Startup

Settings" options ( if boot menu appears, press "Esc" key and keep tapping the

F8 key)

Select the option "Enable low-resolution video".

2 )If the problem still exists then follow the step 1.

3) When "Startup Settings" appears, press the "F10" key.

4) When the "Launch recovery environment" appears, press the number key "1".

5) When the "Choose an option" window appears, select the option

"Troubleshoot".

6) When the "Troubleshoot" window appears, select the option "Advanced

options".

7) When the "Advanced options" window appears, select the option "Automatic

repair" and follow the instructions.

Good Luck
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