Drive unable to read the Antivirus CD
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joeputeho
jack4rall
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- 1
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- Thursday April 25, 2013
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jack4rall
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- 6428
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- Sunday June 6, 2010
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1 reply
jack4rall
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Hello,
Try this 1
1) Click on the below link and follow the instructions
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2) If the problem still exists then try cleaning the drive lens. Click on the below
link and follow the instructions.
https://ccm.net/faq/2917-lens-cleaners
3) Update the firmware.
Good Luck
Try this 1
1) Click on the below link and follow the instructions
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2) If the problem still exists then try cleaning the drive lens. Click on the below
link and follow the instructions.
https://ccm.net/faq/2917-lens-cleaners
3) Update the firmware.
Good Luck
