Black screen appears in Windows 8

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Tuesday May 7, 2013
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just started with this new computer. Did all the startup info. When completed I got the start screen and entered his password and all I get is a black screen, no windows 8, no curser, nothing.
toshiba Satellite S875-S7140

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6428
Registration date
Sunday June 6, 2010
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Moderator
Last seen
July 16, 2020

Hello,

Try this 1

1) When you switch ON your laptop, start tapping the "F8" key to get "Startup

Settings" options ( if boot menu appears, press "Esc" key and keep tapping the

F8 key)

Select the option "Enable low-resolution video".

2 )If the problem still exists then follow the step 1.

3) When "Startup Settings" appears, press the "F10" key.

4) When the "Launch recovery environment" appears, press the number key "1".

5) When the "Choose an option" window appears, select the option

"Troubleshoot".

6) When the "Troubleshoot" window appears, select the option "Advanced

options".

7) When the "Advanced options" window appears, select the option "Automatic

repair" and follow the instructions.

Good Luck