My netgear wireless router works but i don't have internet.

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alexgf Posts 1 Registration date Tuesday June 11, 2013 Status Member Last seen June 11, 2013 - Jun 11, 2013 at 03:32 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 11, 2013 at 03:45 PM
I was using my netgear router 1-2 years than it stopped working. I can connect on it with my mobile/laptop but there is no internet on my PC and on the other device. How should i solve this problem? Please help. Thanks

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 11, 2013 at 03:45 PM
Hello,
Try this 1
Click on Start --> In search box, type cmd. When "Command Prompt" appears in the search list, right-click on it and select "Run as administrator".
[ Note: If you are using Windows XP then click on Start --> Run --> Type cmd and press Enter.]
"Command Prompt" will be opened. Now enter the below command.
ipconfig/all > c:\ipconfig.txt --> Press Enter.
Now go to C-Drive. You can find a file named ipconfig. Upload that file to https://authentification.site and paste the download url here.
Let us know if there is any error message when trying to access the internet.
Have you tried connecting it to the router through wired connection ?
Also let us know the netgear wireless router complete model number.
Check your SSID and the security key. Also try disabling the antivirus\firewall and check if you are able to access the internet.
Good Luck
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