Have internet connection, browser won't load pages Solved/Closed

Question

Hello, 

I have internet connection and all my other devices work fine except my PC laptop. Browser won't load any pages. I have made sure that the proxy was unchecked. I have also gone to command prompt and followed the resetlog.txt procedure. 

After it, I restarted my computer. Did not get success! Also tried and run after typing resetlog.txt that leads to prompt saying "windows cannot find 'resetlog.txt". 

In most of the forum, I was asked to follow resetlog.txt procedure. However, it is not helping me out. 

Please help!

Computertech · Accepted Answer

Hey,

In Windows 7, you can reset your IP by clicking on START > then open ACCESSORIES then first right click on Command Prompt and then select in the drop down menu by your pointer arrow Run As Administrator. 

After it, open COMMAND PROMPT and type this inside exactly as here: netsh int ip reset c:reset log.txt 

You will then need to reset your computer and the job is done!

Computertech · Answer

Hello, 

Try this 1 

1) Hold the "Windows" key and press the "R" key. "Run" dialog will be 

opened. Type "cmd" and press Enter. "Command Prompt" will be 

opened. Enter the below command. 

ping www.google.com --> Press Enter. 

Are you able to get the reply messages? 

2) Temporary disable your Firewall/Antivirus and check if you are 

able to open the websites. 

Good Luck

 Spoiler  Please inform us when the issue is resolved. Thank you.

Computertech · Answer

Can you connect in safe mode?
Can you connect with clean boot?
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Lilbruno · Answer

I ended up having to reset my WiFi extender, and I also reseted my modem twice more, and then factory reseted my WiFi extender. My modem and extended ate dual banded, its possible the 2.4ghz wasn't working but the 5.8ghz was. My laptop is the one connected to the 2.4ghz. Not everything make sense but I'm just going to accept that it works now. Thanks for all the suggestions and help you've given me, I appreciate it.

Have internet connection, browser won't load pages

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