Problem with alternate mail

Solved/Closed
rezn1939 Posts 2 Registration date Thursday June 20, 2013 Status Member Last seen June 25, 2013 - Jun 20, 2013 at 01:25 PM
rezn1939 Posts 2 Registration date Thursday June 20, 2013 Status Member Last seen June 25, 2013 - Jun 25, 2013 at 03:25 AM
hello,
i can't access my account. and i have 2 solutions: answer the security question (that i can't remember!) or ask a code from yahoo that need my alternate mail.
the problem is that i have not remembered to create that alternate mail. so i don't know the password! and when i want to open that alternate mail, yahoo says "This ID is not yet taken"!
now, how can i access my account?
and is it possible that this problem related to the spam that was recently sent from my account to my contacts with my signature and name?
it's too necessary to access my account.
tnx.
Related:

1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 20, 2013 at 01:54 PM
Hello,

Try this 1

Click on the below hyperlink "Yahoo Online Account Assistance" and fill all the

details.

Yahoo Online Account Assistance

Make sure you provide the correct information regarding your account and wait

for their reply.

Good Luck
0
rezn1939 Posts 2 Registration date Thursday June 20, 2013 Status Member Last seen June 25, 2013
Jun 25, 2013 at 03:25 AM
Thank U! Solved!
0