Automatic Shutdown

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Friday June 21, 2013
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Hello,
Intel Core 2 Duo Processor
Speed-2.93 GHz
2 GB RAM
Earlier I had windows 7 in my desktop. For 2 years it worked perfectly but after that it started shutting down automatically and my applications like chrome, firefox etc. started crashing. After that I changed the windows to xp. Formatted all the data still it has the problem. Now its antivirus is also not able to perform virus scan. Sometimes windows explorer stops working.

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6428
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Sunday June 6, 2010
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July 16, 2020

Hello,

Try this 1

First make sure that the issue of automatic shutdown is not because of

overheating.

Open the cabinet --> Remove the dust --> Carefully remove the heat sink from

the CPU and clean the CPU Fan--> Remove the old thermal compound from the

CPU and from the heat sink --> Apply a little new thermal compound in the middle

of the CPU and place the heat sink back properly.

Make sure that you have removed the dust from the CPU Fan and Heat sink.

If its getting automatic restarted then check your RAM.

Good Luck
Posts
8
Registration date
Friday June 21, 2013
Status
Member
Last seen
April 11, 2014
4
Hello, jack4rail
Actually it gets restarted then what should i do with ram i had once sent it for repairing.
And now the cpu has also started to make noise.
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,
Try this 1
1) First follow the above given instructions. Make sure you remove all the dust. Also make sure that the CPU Cooling fan is working properly.
2) If the problem still exists (System getting restarted) then
Remove the RAM from the slot, clean it and place it back properly or try another slot. If you are having two RAMs then remove it, place only one RAM and check if you are able to use the PC without any problem. If the problem still exists then change the slot.
If you still having the same issue then try the above procedure with the other RAM.
Good Luck