Wi-fi
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jijesh
Posts
1
Registration date
Friday June 21, 2013
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Member
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June 21, 2013
-
Jun 21, 2013 at 04:26 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jun 24, 2013 at 05:33 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jun 24, 2013 at 05:33 AM
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2 responses
xpcman
Posts
19530
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Wednesday October 8, 2008
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Contributor
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June 15, 2019
1,826
Jun 21, 2013 at 06:53 PM
Jun 21, 2013 at 06:53 PM
How old is the WiFi router? The WiFi transmitter often fails after 4 or 5 years.
Is it possible to test the laptop with a different router - say a the library or a coffee shop that offers free wifi.
You might do a factory reset of the router. But, then you will need to reset the security/ID settings.
Windows 7 has a "troubleshoot problems" program - go to
Control Panel - Network and Internet - Network and sharing Center and select "Troubleshoot Problems"
Good Luck
Is it possible to test the laptop with a different router - say a the library or a coffee shop that offers free wifi.
You might do a factory reset of the router. But, then you will need to reset the security/ID settings.
Windows 7 has a "troubleshoot problems" program - go to
Control Panel - Network and Internet - Network and sharing Center and select "Troubleshoot Problems"
Good Luck
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Jun 24, 2013 at 05:33 AM
Jun 24, 2013 at 05:33 AM
Hi jijesh,
With permission from xpcman and jijesh I would like to suggest a few steps. Please follow the below mentioned steps and reply with results:
1. Press and hold the Windows Key on the keyboard and then press R key to launch Run Dialog box.
2. Type "cmd" and hit "Enter".
3. Type "ipconfig" at the command prompt and hit "Enter".
4. Check if "IPv4" and "Default Gateway" show a valid IP Address.
5. Ping the "IPv4" and "Default Gateway".
6. If you get response in the above step, type "ping www.dell.com" and check if there is response.
7. If Ping is successful in the previous steps and Internet Explorer is unable to open any websites or showing Page cannot be displayed. Run below MS Fix-Its using wired connection:
a. Winsock Reset - Fix it
b. Automatically diagnose and fix common security setting on Windows
c. MS Fix it : Improve performance, safety and security in Internet Explorer
8. If ping is successful for default gateway, but not for websites, check in "Safe Mode With Networking". If you are able to go online in "Safe Mode With Networking", then it's an issue mostly with firewall.
9. If you are not able to ping the website or go online in "Safe Mode With Networking" also, then follow the steps suggested by xpcman and "Power Cycle" the router.
10. Check if any other computers are able to connect to this same wireless network. If yes, the issue is with this computer and.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
With permission from xpcman and jijesh I would like to suggest a few steps. Please follow the below mentioned steps and reply with results:
1. Press and hold the Windows Key on the keyboard and then press R key to launch Run Dialog box.
2. Type "cmd" and hit "Enter".
3. Type "ipconfig" at the command prompt and hit "Enter".
4. Check if "IPv4" and "Default Gateway" show a valid IP Address.
5. Ping the "IPv4" and "Default Gateway".
6. If you get response in the above step, type "ping www.dell.com" and check if there is response.
7. If Ping is successful in the previous steps and Internet Explorer is unable to open any websites or showing Page cannot be displayed. Run below MS Fix-Its using wired connection:
a. Winsock Reset - Fix it
b. Automatically diagnose and fix common security setting on Windows
c. MS Fix it : Improve performance, safety and security in Internet Explorer
8. If ping is successful for default gateway, but not for websites, check in "Safe Mode With Networking". If you are able to go online in "Safe Mode With Networking", then it's an issue mostly with firewall.
9. If you are not able to ping the website or go online in "Safe Mode With Networking" also, then follow the steps suggested by xpcman and "Power Cycle" the router.
10. Check if any other computers are able to connect to this same wireless network. If yes, the issue is with this computer and.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
