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Dark Screen

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newitzone Posts 1 Registration date Saturday July 13, 2013 Status Member Last seen July 13, 2013 - Jul 13, 2013 at 01:20 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jul 13, 2013 at 04:51 AM
Hi,
I have a problem of dark screed after booting normally. It works for me safe mode.

What I did logging on by safe mode-
-> Run last good configuration
-> After msconfig -On the General tab, clicked Selective Startup-clicked to clear the Load Startup Items check box-Restarted. And brought Back to the normal boot.

None of them was not working. Just now I did system restore. and it works fine.

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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 13, 2013 at 04:51 AM
Hello,

Try this 1

1) When you switch ON your PC, start tapping the "F8" key to get "Startup

Settings" options ( if boot menu appears, press "Esc" key and keep tapping the

F8 key)

2) Select the option "Safe Mode with Networking".

When the "Desktop" appears, click on Start --> In search bar, type regedt32 and

press Enter. "Registry Editor" will be opened.

First backup your registry by going to "File" --> Export --> Save the file in your

desired location with any name.

Navigate to the following location

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

At the right side, find the strings shell & userinit and check the following

shell value data should be
Explorer.exe

userinit value data should be
C:\WINDOWS\system32\userinit.exe,

If shell and userinit are having different data values then change it as mentioned above

Just double click shell and userinit and enter the data values as

shell value data should be
Explorer.exe

userinit value data should b
C:\WINDOWS\system32\userinit.exe,

Note: there is "," at the end of userinit.exe

3) Download the "Malwarebytes Anti-Malware Free" from the below

hyperlink "Malwarebytes Anti-Malware Free"

Malwarebytes Anti-Malware Free

Update it --> Perform "Full Scan"

Note : Default selected option is "Quick Scan".

Good Luck
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