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Pc issues

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cesarviloria Posts 6 Registration date Thursday 25 July 2013 Status Member Last seen 26 July 2013 - 25 Jul 2013 à 11:55
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 28 Jul 2013 à 04:58
Pc went out yesterday. Cpu fan is running as a turbine, and it is not booting up. I have cleaned eveyrhting, removed dust from all connections, cards, mother board, ram. Removed cpu battery, and shorted the 3 pin connectos, and it is still doing the same. Any suggestions? Also, I have tested every ram stick and it is doing the same. Thanks for any help.
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6 responses

Réponse 1 / 6
cesarviloria Posts 6 Registration date Thursday 25 July 2013 Status Member Last seen 26 July 2013
25 Jul 2013 à 11:57
Dell dimension 8400, 8 GB RAM, running windows 7 pro
Réponse 2 / 6
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 69
25 Jul 2013 à 12:30
Hi cesarviloria,

The dimension 8400 has a variable-state power button LED. This LED is capable of displaying five different codes or states. The code displayed by the LED can provide a wealth of information about the state of the system. Please make note of the state of the power button LED and reply with it. Also, check what pattern is displayed by the Diagnostic LEDs or the pattern of beeps (if any).

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell
cesarviloria Posts 6 Registration date Thursday 25 July 2013 Status Member Last seen 26 July 2013
26 Jul 2013 à 10:02
Hello Zohalb R, the color code on the power led is amber, it means the cpu is not doing the post. I checked the link you told me and I didnt find too much information about fixing the cpu. Thanks for any help,

Cesar
Réponse 3 / 6
cesarviloria Posts 6 Registration date Thursday 25 July 2013 Status Member Last seen 26 July 2013
25 Jul 2013 à 12:47
Led color is amber, no other leds ON on the back of the unit, no beeps.
Réponse 4 / 6
cesarviloria Posts 6 Registration date Thursday 25 July 2013 Status Member Last seen 26 July 2013
25 Jul 2013 à 12:54
Also, I see a green light on the Led close to the power connector to the mother board
Réponse 5 / 6
cesarviloria Posts 6 Registration date Thursday 25 July 2013 Status Member Last seen 26 July 2013
25 Jul 2013 à 13:08
Hello Zohaib R, I have checked the link you told me, but it doesn't give me too much information about what steps to follow to fix the cpu. Thxs,

Cesarviloria
Réponse 6 / 6
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 69
28 Jul 2013 à 04:58
Hi Cesar,

The Solid Amber LED indicates the power supply is functioning, but the system is not processing data. This is apparently a failure related to processor. Take a technician's help or yourself re-seat the processor. You can find steps on how to reseat the processor and Safety Instructions from the Service Manual. Click here to view/download the service manual for Dimension 8400.

Please reply if you have any further queries.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell