HP g7 has a white screen
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dmcwaters78
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Friday August 30, 2013
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Aug 30, 2013 at 01:01 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Aug 30, 2013 at 02:08 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Aug 30, 2013 at 02:08 PM
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Zohaib R
Posts
2368
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Sunday September 23, 2012
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Member
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December 13, 2018
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Aug 30, 2013 at 02:08 PM
Aug 30, 2013 at 02:08 PM
Hi dmcwaters78,
It looks like a video issue. Please try to boot the computer to "Safe Mode with Networking" and check. To boot to the Safe Mode with Networking:
1. Power on/restart the computer and start hitting the F8 key as soon as the initial startup logo appears.
2. Advance Boot Menu will appear. If the menu doesn't appear once, repeat step 1 again.
3. Select "Safe Mode with Networking" and hit Enter.
If the video is good in "Safe Mode with Networking" try to download and update the video drivers from the manufacturer's website.
Do reply with results.
It looks like a video issue. Please try to boot the computer to "Safe Mode with Networking" and check. To boot to the Safe Mode with Networking:
1. Power on/restart the computer and start hitting the F8 key as soon as the initial startup logo appears.
2. Advance Boot Menu will appear. If the menu doesn't appear once, repeat step 1 again.
3. Select "Safe Mode with Networking" and hit Enter.
If the video is good in "Safe Mode with Networking" try to download and update the video drivers from the manufacturer's website.
Do reply with results.
