Laptop suddenly shut down, tried "hard reset", and then it restarted e
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pcnubies
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2
Registration date
Friday 30 August 2013
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30 August 2013
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30 Aug 2013 à 13:08
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 2 Sep 2013 à 17:50
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 2 Sep 2013 à 17:50
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2 responses
Zohaib R
Posts
2368
Registration date
Sunday 23 September 2012
Status
Member
Last seen
13 December 2018
69
30 Aug 2013 à 14:24
30 Aug 2013 à 14:24
Hi pcnubies,
Try these steps and reply with results:
1. Remove all external peripherals and power source from the laptop and "Drain Flea Power". To "Drain Flea Power" after removing the AC Adapter and Battery press and hold the power button for 10-15 seconds.
2. Connect the AC Adapter only and power on the computer, observe if you hear any beep codes or any other light indicators.
3. If no change is observed, repeat step 1 and remove the "Customer Removable Units" from the laptop. You can find a list customer removable units (parts) from the Service Manual of the laptop. Customer removable unit may include Memory Modules. In this case remove both the memory from their respective slots and follow the next step.
4. Repeat step 2 and check if there is any change or computer exhibits memory beeps.
5. If beeps are heard connect only one memory module and perform step 2.
6. If the computer seems to complete POST and boot to Windows try connecting the other components removed in step 3 one by one. If the computer boots to Windows normally the issue is fixed. Else if the computer still not able to complete POST, try to isolate which of the remaining components is causing the issue.
The above steps are for isolating if any of the CRUs (Customer Removable Units) are causing any issues.
Note: The steps mentioned above require you to open the computer chassis. Before you open the computer chassis ensure all power connections including battery and external devices are removed. After removing all of this, press and hold the power button for 10-15 seconds to release any Flea Power in the computer. Preferably take a technician's help.
Try these steps and reply with results:
1. Remove all external peripherals and power source from the laptop and "Drain Flea Power". To "Drain Flea Power" after removing the AC Adapter and Battery press and hold the power button for 10-15 seconds.
2. Connect the AC Adapter only and power on the computer, observe if you hear any beep codes or any other light indicators.
3. If no change is observed, repeat step 1 and remove the "Customer Removable Units" from the laptop. You can find a list customer removable units (parts) from the Service Manual of the laptop. Customer removable unit may include Memory Modules. In this case remove both the memory from their respective slots and follow the next step.
4. Repeat step 2 and check if there is any change or computer exhibits memory beeps.
5. If beeps are heard connect only one memory module and perform step 2.
6. If the computer seems to complete POST and boot to Windows try connecting the other components removed in step 3 one by one. If the computer boots to Windows normally the issue is fixed. Else if the computer still not able to complete POST, try to isolate which of the remaining components is causing the issue.
The above steps are for isolating if any of the CRUs (Customer Removable Units) are causing any issues.
Note: The steps mentioned above require you to open the computer chassis. Before you open the computer chassis ensure all power connections including battery and external devices are removed. After removing all of this, press and hold the power button for 10-15 seconds to release any Flea Power in the computer. Preferably take a technician's help.
Zohaib R
Posts
2368
Registration date
Sunday 23 September 2012
Status
Member
Last seen
13 December 2018
69
2 Sep 2013 à 17:50
2 Sep 2013 à 17:50
Hi pcnubies,
I am glad to know we could help. Please feel free to contact us if you have any further queries.
I am glad to know we could help. Please feel free to contact us if you have any further queries.
30 Aug 2013 à 19:56