Asus laptop - User password lost

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Kateanrob93 Posts 1 Registration date Monday 2 September 2013 Status Member Last seen 2 September 2013 - 2 Sep 2013 à 08:53
Marjorie Gaulier Posts 7746 Registration date Friday 29 October 2010 Status Webmaster Last seen 24 April 2020 - 2 Sep 2013 à 10:03
Hi,

I have forgotten my user password on my laptop. I can't get past the first screen. How do I rest my password?

Thanks
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1 response

Marjorie Gaulier Posts 7746 Registration date Friday 29 October 2010 Status Webmaster Last seen 24 April 2020 86
2 Sep 2013 à 10:03
Hello,

If you are using Windows XP, Vista or Windows 7 Operating System, try to boot to the "Safe Mode" and check if you are able to log on. To boot to the "Safe Mode":

1. Power on/restart the computer.
2. After initial startup screen start tapping F8 key.
3. From the options that appear on the screen, please select "Safe Mode".

regards