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Driver Help??

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jacksonandco04 Posts 2 Registration date Tuesday September 10, 2013 Status Member Last seen September 10, 2013 - Sep 10, 2013 at 01:34 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 10, 2013 at 04:40 PM
Recently my friends dad was using her computer Sony Vios model PCG-71912L, Product name : VPCEH11FX.
He did something, doesn't know what, and somehow got rid of her operating system. She had a friend reinstall Windows 7 Ultimate. However, he installed the 32-bit, when all the drivers on the Sony website are all for the 64-bit.
We were trying to re-install Sims3 on her computer and it says graphics card not detected.
I opened up the device manager and the graphics card is there, and up to date.
However other system devices' drivers are not.
Ethernet Controller
PCI Device
SM Bus Controller
and the Unknown Device.
These drivers are all available on Sony, but as I said, for the wrong bit.
Does anyone know where I can get the proper drivers for her computer for it to recognize everything properly?
Or do I need to get her to install the 64-bit Windows 7??
Thanks in advance!
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Answer 1 / 1
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Sep 10, 2013 at 04:40 PM
Hello

"Or do I need to get her to install the 64-bit Windows 7"

The answer is yes as most of the hardware is made for 64 bit not 32.

Regards

Ambucias
Moderator
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