Lost/corrupted files [Solved/Closed]

Report
Posts
2
Registration date
Sunday October 6, 2013
Status
Member
Last seen
October 7, 2013
-
 alice -
I have a WD external hard drive with all of my pictures on. I put the Hard drive in a computer in Asia and since then i haven't been able to get into any of the folders. the folders i have tried to get into the folder icon has disapered and instead there's a grey,blue,green box. When i put the curser over the file it says there is 0 Bytes.....
Please, Can any one help???

2 replies

Posts
48727
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 19, 2020
15,446
This type issue could be caused by a USB virus. It will spread to all of your USB memory devices and hard disk.

Here is a tool to remove the virus and vaccinate your USB against further viruses.


Download UsbFix (created by El Desaparecido) on your desktop.

http://ccm.net/download/download-24089-usbfix

If your antivirus gives an alert, ignore it and temporarily deactivate the antivirus.
Plug in your usb devices (Flash drive, pen drive. External HD etc...) don't open them.
Double click sur UsbFix.exe.

Click on deletion
.
Let the tool work.

Ambucias
Moderator/virus security contributor
Thankyou so much! got everything back :)